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Kaupapa Māori research brings to the centre and normalises Māori academic success in higher education in Aotearoa/New Zealand. Identity as Māori, through Iwi (tribal) affiliations and as tangata whenua (people of the land), are foundational values from a Māori world view. Strong Māori identity is significantly a consistent element in the stories of Māori academic successes. It is part of the ‘cultural capital’ that tauira Māori (students and graduates) take with them into educational institutions, where little active attention is given to it. At issue on a broader level is the resounding ‘silence of the archives’, the lack of information about Māori succeeding in higher education, particularly from a Māori world view. The dominant discourse in Aotearoa/New Zealand positions us into the ‘other’ and as ‘deficit’. In a reversal of this my doctoral research asked how and why do Māori succeed in higher education. Uniquely Māori elements of whenua (land), whānau (family) and connection with marae (meeting ground and complex) are part of the how and the why of Māori academic achievement. This chapter highlights how some Māori began their journeys that result in academic successes and IT qualifications. Their haphazard access to information about IT implicates the poorly developed pathways of entry into IT studies at that time and may explain some of the low uptake of IT qualifications and IT field employment by Māori and other New Zealanders.

The provision of service at the cellar door is now beginning to attract some attention, which is critical given that wine tourism is a very lucrative industry with the ability to generate substantial wealth and growth. This paper develops the application of the SERVQUAL research approach, already used in Margaret River, and applies it to the Barossa Valley. It outlines the results of a survey in the latter region, and draws some comparative conclusions with the Western Australian data. It produces some conclusions about those features deemed important by visitors in their overall satisfaction ratings of the cellar door experience including the impact of that experience on subsequent purchase behaviour, and it also highlights some of the differences between wine tourists in the two states.

THE announcement that Mr. James Wilkie, M.A., will be President of the Library Association for 1951 is gratifying, He has been for some years the honoured Secretary of the Carnegie Trust and before that was the officer at the Ministry of Education most nearly concerned with the public library. For many years now he has been a familiar figure at library conferences, and his geniality, Strong sense of humour and excellent speaking, have won him the esteem of librarians and others concerned with libraries. He almost invariably attends the meetings of the National Central Library. It is, therefore, appropriate that he should preside over the Library Association, which owes so much to him and the Trust he serves and in many activities represents. We wish him a pleasant year of office and can surely promise him the loyalty of librarians.

This research reviews numerous studies of the relationship between consumer knowledge and external search in conventional marketing channels to investigate differences among these studies that have produced conflicting results. The findings provide a benchmark for future researchers and practitioners seeking to gain insight into consumer information search processes unfolding in the new environment of online, mobile, and social networking channels.

A meta-analysis of an extensive array of empirical studies of the relationship between consumer knowledge and external information search was conducted. Regression analysis was used to test whether certain characteristics in the studies can explain variability in the effect sizes in which effect sizes are entered as dependent variables and moderators as independent variables.

Objective and subjective knowledge tend to increase search, while direct experience tends to reduce search. Consumers with higher objective knowledge search more when pursuing credence products. However, they search relatively less when pursuing search products. Consumers with higher subjective knowledge are much more likely to search in the context of experience products, but as is the case for objective knowledge having little effect on search for experience products, subjective knowledge has no significant effect on information seeking for search products. In addition, objective knowledge facilitates more information search in a complex decision-making context while higher subjective knowledge fosters more external information search in a simple decision-marketing context. Finally, the findings indicate that the knowledge search relationship reflects strong linkage in the pre-Internet era.

Relatively little is known about how the relationship between knowledge and information search varies across different types of products in simple or complex decision-making contexts. This study begins to fill this gap by providing insight into the relative importance of objective knowledge, subjective knowledge, and direct experience in influencing consumer information search activities for search, experience, and credence products in simple or complex decision-making contexts.

Various research investigations have found that students' awareness of information security issues continues to be poor and this is indeed a concern especially when students use information technologies pervasively to communicate, to socialize as well as to work on academic assignments. As it is important to understand students' behaviors towards information security and safety in the digital cyberspace, the purpose of this paper is to investigate their awareness and perception, in particular, of Bluetooth security threats and risks, and whether they are able to take preventive measures to protect themselves from such security vulnerabilities. Bluetooth technology is used in this study as it is a widely used form of wireless networks that facilitates computing resources to be connected anytime anywhere; however, it has security weaknesses like any other digital networks.

A field survey was conducted to collect the empirical data from students at a local university. The survey instrument/questionnaire was developed based on various literatures on Bluetooth applications, Bluetooth security vulnerabilities, and users' usage and perception on computer security and safety.

The results show that most students do not take precautions to mitigate against security vulnerabilities; however, there is a difference on students' perceptions based on their academic major or domain knowledge, for instance, engineering students have demonstrated significant awareness of security risks compared to students from the business and social science colleges. It is therefore not surprising to note that engineering students are more cautious users of Bluetooth, hence are more secure users of technologies.

The findings provide useful information for academic institutions to understand students' behavior towards security risks especially in terms of identity theft, unsecured systems and inadequate security practices. Indeed, the findings of this study highlight or emphasize the importance of promoting security awareness to student cohorts especially on the use of mobile computing applications such as Bluetooth or wireless. Perhaps, universities should design curriculum to incorporate the study of information and cyber security so as to inculcate a culture of cyber safety as well as to prepare these prospective employees as more secured users when they enter the workplace. Indeed, considering the increasing number of users who tend to be naïve on security vulnerabilities, this research adds a critical message also to manufacturers and software developers to design more robust security features so as to minimize security breaches.

This paper provides further evidence to the body of research investigations on information and computing security threats and students' perceptions and behavior towards security risks and vulnerabilities. More important, this paper confirms that most students are not secure users, and it seems they not very capable of protecting themselves from security threats.

OUR various accounts of the Portsmouth Conference, and the official record of it which is now in the hands of readers shows that it may be regarded as a successful one. It was specially notable for the absence of those bickerings and differences which must inevitably come to the surface at times. There may be something in the suggestion of one of our writers that the weather was a main factor. However that may be, there was uniform good temper, and we came away with the belief that a good week's work for librarianship had been done.

Aarhus Kommunes Biblioteker (Teknisk Bibliotek), Ingerslevs Plads 7, Aarhus, Denmark. Representative: V. NEDERGAARD PEDERSEN (Librarian).

This paper seeks to investigate the conceptualisation and measurement of the service quality construct and its relationship to behavioural intention through an application of the importance‐performance technique within the Australian wine tourism industry. Many winery operators invite customers to their winery and the quality of service during the visit can impact on future wine sales. Research undertaken among a sample of visitors to Australian vineyards showed that service process factors were more closely linked to wine purchase than tangible elements. The study also provides further support for the use of importance‐performance models of service quality, as this measure was found to be significantly related to two dimensions of behavioural intention.